Betwinner Customer Service

Forms of Customer Support

So, four of the most popular communication methods are available in Betwinner support, we will tell you more about them:

Contact form

Registered players can leave a request to Betwinner support and receive a response from the administrator automatically. This method is suitable for those cases when the question is not urgent and there is no way to be constantly in the Betwinner account and wait for an answer. We will review the request within an hour and respond automatically in messages. To submit a request to an administrator, follow these steps:

1. Login to Betwinner account;
2. Go to the “Profile” menu;
3. Select the “Customer Support” section in the submenu;
4. In the menu that opens, enter your message in the box under the heading “Query for Administrator”.

The answer will come in messages, you will be notified about this “Push notification”.

Telephone line

There are two types of telephone communication: customers can dial our representative office in India or request a call back to their own number. It’s absolutely free. To order a callback:

1. Login to Betwinner account;
2. Go to the “Profile” menu;
3. Select the “Betwinner Customer Service” section in the submenu;
4. In the menu that opens, enter the number to call back under the heading “Callback” and name;
5. Expect a call to the specified number within an hour.

Also, customers can call us on their own on weekdays from 09.00 to 18.00.

Betwinner customer care number: 000 800 919 1081

E-mail

We respond to emails within a business day. Clients can write to these addresses depending on the question:

Customer Feedback: complaints@betwinner.com

General queries: info-en@betwinner.com

Live chat

Betwinner live chat is the fastest communication method available. Customers can write at any time 24/7 in the Betwinner application or on the website and receive a response within 20 minutes directly in our service. Here are some steps:

1. Login to Betwinner account;
2. Go to the “Profile” menu;
3. Select the “Online consultant” section in the submenu and push the button “Write a message”;
4. Start a conversation in the chat menu that opens and wait for the operator’s response.

Available Languages at Betwinner Customer Care

Betwinner support, like the entire betting and gambling service, works in 45 languages of the world. The most popular ones are: Albanian, Bulgarian, Chinese, Czech, English, French, German, Greek, Hebrew, Italian, Japanese, Korean, Latvian, Polish, Portuguese, Romanian, Russian, Spanish, Thai, Turkish, Vietnamese.